Broken Garage Door Spring
A loud bang followed by a door that will not open can mean a broken spring. Stop using the opener, keep clear of the door and do not try to lift it.
A visible gap in a torsion spring above the door, a hanging extension spring beside the track, or a door that suddenly feels unusually heavy are warning signs. Inspect only from a safe distance: do not test the door by lifting it or repeatedly running the opener.
Torsion and extension springs counterbalance the door so the opener only has to guide it. When one breaks, the door can drop or lift unevenly. If it is open or partly open, leave the emergency release alone and keep people, pets and vehicles away.
Springs are rated in cycles, typically 10,000 for builder-grade sets. On a household that opens the door four times a day, that is roughly seven years, which is why so many Northeast Ohio homes hit this repair around the same age.
What usually causes it
- Normal cycle life reached, the most common reason by far
- Rust from humidity and road salt shortening spring life
- A single spring on a heavy double door, doubling the load
- Springs sized incorrectly for the door weight at install
- Sudden cold snaps stressing already fatigued steel
What is safe to check yourself
- Look for a visible two to three inch gap in the spring above the door
- Do not try to lift the door by hand; it will not stay up
- Leave the emergency release alone if the door is up, and keep the area clear
- Unplug the opener so nobody tries to cycle it
- Do not park under a door that is stuck open
Stop and call a technician if
- You hear a loud bang and the door will not open
- There is a visible gap or separation in the spring
- The opener strains and clicks off
- One side of the door rises while the other stays down
Garage door springs and cables hold enough stored energy to cause serious injury. We do not publish repair steps for those components — call 440-478-5350.
How we fix it
Broken Garage Door Spring RepairTorsion and extension springs carry the weight of the door. When one breaks, the door becomes extremely heavy and unsafe to operate by hand.Frequently asked questions
- Can I replace a garage door spring myself?
- No. Torsion springs store enough energy to cause severe injury, and correct winding requires the right bars, the right spring size and proper technique. This is professional-only work.
- Should both springs be replaced at once?
- On a two-spring door, both springs often have similar wear. A technician should inspect the intact spring and explain whether replacing the pair is appropriate for the door, rather than promising how long the remaining spring will last.
- How long does spring replacement take?
- A standard residential torsion spring replacement is typically completed in one visit, including rebalancing the door and testing the opener force settings.
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Garage Door Medic is a mobile service based in Chardon, Ohio, covering Geauga, Lake, Cuyahoga, Portage and Ashtabula counties. Choose your community for local details.
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